Terms & Conditions

Welcome to Tamworth Pet Stall. These Terms & Conditions govern your use of tamworthpet.com and your purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Tamworth Pet Stall.

Throughout the website, the terms "we", "us", and "our" refer to Tamworth Pet Stall.

Our contact details are:

Tamworth Pet Stall
Town Hall
Tamworth B79 7LU
United Kingdom

Email: contact@tamworthpet.com
Phone: +44 20 7288 6418
Website: tamworthpet.com

2. Online Store Terms

By using our website, you confirm that:

  • You are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

  • You will use our website and products only for lawful purposes.

  • You will not violate any applicable laws or regulations.

  • You will not transmit viruses, malware, malicious code, or other harmful material.

A violation of these Terms may result in the suspension or termination of access to our services.

3. General Conditions

We reserve the right to refuse service where permitted by applicable law.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our prior written permission.

Payment information submitted through our website is processed securely through our authorised payment providers.

4. Products and Services

We make reasonable efforts to display our products, descriptions, images, prices, and availability as accurately as possible.

However, colours and product appearance may vary depending on your device or screen settings.

All products are subject to availability.

We reserve the right to:

  • Limit the quantities of products available

  • Discontinue products

  • Update product descriptions

  • Correct pricing or product information errors

5. Prices

Product prices are displayed on our website and may change from time to time.

Any applicable delivery charges will be shown during checkout before you complete your purchase.

We reserve the right to correct pricing errors where permitted by applicable law.

6. Orders

When you place an order, you agree to provide current, complete, and accurate information.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

  • Incorrect pricing

  • Product availability issues

  • Suspected fraud

  • Incorrect customer information

  • Payment verification issues

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

7. Payment

Customers must provide valid and authorised payment information when placing an order.

Payments are processed securely through the payment methods available at checkout.

We do not guarantee that every payment method will always be available.

8. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided as guidance and may occasionally be affected by circumstances outside our reasonable control.

Please ensure that your shipping information is accurate before completing your order.

9. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund & Returns Policy.

Eligible customers may request a return within the applicable return period stated in that policy.

Products must meet the stated return conditions to qualify for a refund or exchange.

10. Accuracy of Information

We aim to ensure that information available on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Shipping charges

  • Delivery times

  • Product availability

We reserve the right to correct errors and update information where necessary.

11. Third-Party Services and Links

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the content, privacy practices, security, products, or services provided by independent third parties.

You should review the applicable terms and policies before using third-party services.

12. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, designs, and other materials is owned by or licensed to Tamworth Pet Stall or the applicable rights holder.

You may not reproduce or commercially exploit protected website content without appropriate authorisation.

Third-party trademarks and brand names remain the property of their respective owners.

13. Prohibited Uses

You must not use our website:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To submit false or misleading information

  • To transmit malicious software

  • To collect personal information about others unlawfully

  • To interfere with the security or operation of our website

  • To engage in fraudulent activity

We may restrict access to our services if these Terms are violated.

14. Disclaimer

We aim to provide reliable and accurate services, but we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits any rights or protections that cannot lawfully be excluded under applicable consumer law.

15. Limitation of Liability

To the extent permitted by applicable law, Tamworth Pet Stall will not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms limits liability where doing so would be unlawful.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify Tamworth Pet Stall against claims, liabilities, damages, or reasonable costs arising from your unlawful use of our website or material breach of these Terms.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

18. Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to our services where reasonably necessary due to a material violation of these Terms or applicable law.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

20. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or applicable requirements.

The latest version will be published on this page.

21. Contact Information

For questions regarding these Terms & Conditions, please contact:

Tamworth Pet Stall

Town Hall
Tamworth B79 7LU
United Kingdom

Phone: +44 20 7288 6418
Email: contact@tamworthpet.com
Website: tamworthpet.com